Convenience Clinic FAQ

When should I go to an Emergency Room and when should I go to a Convenience Clinic?

Some medical problems require immediate medical attention of a hospital emergency room, however, in many cases a Convenience Clinic facility is a quicker and often more cost efficient alternative. The following problems need the attention of an emergency room doctor:

  • Altered mental status
  • Chest pain
  • Choking
  • Electrical shock
  • Extreme shortness of breath
  • Major trauma
  • Poisoning
  • Pregnancy related problems
  • Seizure
  • Unconsciousness

Should I call to make an appointment before coming in?

No appointment is necessary as walk-ins are always welcome.  Patients are treated in the order of arrival.

What is the usual wait time at SCFM Convenience Clinic?

Wait times are generally very short. Unlike an ER, where wait times can be 4 hours or more, SCFM Convenience Clinic will typically see a patient within 20 minutes of their check-in. Many times the wait time is even shorter than 20 minutes.

When should I visit my primary care physician and when should I visit a Convenience Clinic?

You should use your Primary Care Physician for your scheduled and ongoing medical care. However, if you don’t have a Primary Care Physician we are here to help.  Or if you have an unexpected medical problem during those times when you cannot get into your Primary Care Physician in a timely manner or when the Primary Care Physician’s office is not open, such as after hours, weekends and holiday, SCFM Convenience Clinic is here for you. A note of the encounter will be forwarded to your Primary Care Physician so they are aware of the treatment plan.

What if I need to see a specialist?

If an SCFM Convenience Clinic provider recommends a specialist consultation, such as an orthopedic surgeon, our staff will assist you in making an appointment with that physician. We will also forward to the medical specialist all the information needed to make an informed decision.

What information should I bring with me when I come to your clinic?

Patients need to bring an up-to-date medical insurance card and a government issued photo ID. If you take medicines, it is helpful for the medical staff if you can bring a list of the medicines and dosages that you are taking.

Do I need to pay with cash?

We work with almost all major insurances and we also accept all major credit cards and cash. You may be responsible for an insurance co-pay, which you can pay with cash or a credit card.

What types of insurance do you accept?

Click here to see a list of medical insurances that we accept.

What if I do not have medical insurance?

SCFM Convenience Clinic accepts cash and all major credit cards.

Does SCFM Convenience Clinic treat children?

We treat patients 1 year old and older.

After my visit, can I follow up with SCFM Convenience Clinic?

Unfortunately, you cannot follow-up with the providers at SCFM Convenience Clinic, but you can see about establishing care with our sister company Stephens City Family Medicine.  Please visit www.scfammed.com and click on “New Patients” to learn more about becoming a patient.